E-commerce APIs for seller onboarding & delivery operations
Onboard sellers with automated KYB, verify delivery partner credentials instantly, and secure every payout account — Eko gives e-commerce platforms the verification and payment APIs to scale without fraud.
The challenge for E-commerce
E-commerce platforms face a dual compliance challenge: every new seller must be vetted (PAN, GST, bank account) to prevent marketplace fraud, and every delivery partner must have a valid driving licence, insured vehicle, and verified bank account before going on-road. Manual review creates days of onboarding delay at scale.
ONDC regulations mandate structured KYB for all network participants, and RBI PA/PG guidelines require settlement account verification before disbursing marketplace payments. Eko consolidates seller KYB, driver onboarding, and payout verification into a single API integration.
Recommended solution packs
Pre-bundled API stacks designed for your industry workflow.
All APIs you'll need
Every Eko API relevant to your industry, with relevance indicators.
Real-world use cases
ONDC seller onboarding at scale
Situation: An ONDC buyer app needs to verify and activate 50,000 new sellers across 200 cities.
Integration: Merchant Onboarding Pack: mobile OTP → PAN verify → GST validate → bank penny-drop. Webhook triggers seller activation on success.
Result: Seller activation from 5 days to 8 minutes. Zero fraudulent sellers in first 3 months.
Delivery partner onboarding pre-launch
Situation: A D2C brand building a 10-minute delivery service needs to onboard 2,000 riders in 2 weeks.
Integration: Gig Worker Onboarding Pack verifies Aadhaar + PAN identity, DL validity, vehicle RC and insurance, plus bank account — all in one parallel API call.
Result: All 2,000 riders onboarded in 6 days. Zero on-road incidents from uninsured or unlicensed riders.
COD payout verification
Situation: A marketplace collects cash-on-delivery payments via delivery partners who need daily bank settlement.
Integration: Bank Account Verification confirms each delivery partner's payout account is active before the settlement batch runs.
Result: Failed payout rate reduced from 4.2% to under 0.1%. Settlement disputes eliminated.
Why Eko for E-commerce
ONDC pre-certified KYB
Merchant Onboarding Pack is pre-validated for ONDC seller KYB — one integration covers all ONDC buyer app requirements.
Seller + rider in one platform
Same API covers seller KYB, delivery partner onboarding, and fleet compliance — no separate vendors.
Fraud prevention built in
Name Match cross-checks PAN, GST, and bank holder names — catches mismatches manual review misses.
How to Integrate
Get started in minutes with our simple integration process
Sign Up
Sign up in minutes at ekostore.app/eps with your mobile number (OTP verify).
Verify Identity
Provide your PAN and bank account details to verify your account.
Test APIs Live
Load funds into your wallet and test the APIs live before integrating.
Integrate
Send your developers to eps.eko.in/ai for free AI plugins & tools to integrate faster.
Go Live
Get production credentials and start processing real transactions.
Sign Up
Sign up in minutes at ekostore.app/eps with your mobile number (OTP verify).
Verify Identity
Provide your PAN and bank account details to verify your account.
Test APIs Live
Load funds into your wallet and test the APIs live before integrating.
Integrate
Send your developers to eps.eko.in/ai for free AI plugins & tools to integrate faster.
Go Live
Get production credentials and start processing real transactions.
Compliance & regulatory
ONDC seller verification
PAN + GST + Bank verification meets all ONDC Network Participant KYB obligations.
RBI Payment Aggregator guidelines
Settlement account verification is mandatory under RBI PA guidelines before disbursing marketplace payments.
Frequently Asked Questions
Does the Merchant Onboarding Pack work for sellers without GST?+
Yes. For sole proprietors below the GST threshold, the pack falls back to PAN + Aadhaar verification. The bank account penny-drop still runs to activate settlement.
How frequently should I re-verify delivery partner credentials?+
Most platforms re-verify DL and RC validity monthly. Insurance expiry is typically checked weekly via the Fleet Compliance Pack batch job.
Can I run bulk seller verification for a marketplace migration?+
Yes. Bulk PAN and bank account verification support async batch processing with webhooks. Batches of 50,000 complete in 2–4 hours.
Does Eko support instant seller payouts after order completion?+
Yes. UPI Payout and IMPS APIs support real-time disbursals to verified settlement accounts — same-day settlement for marketplace transactions.
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